How It Works

Step 1: Take the Assessment

Answer a few quick questions about your business's online presence and customer experience.

Step 2: Get Your Scorecard

Get your Customer Certainty Store - see how your business looks through your customers' eyes.

Step 3: Plan Your Next Steps

Review a personalised action plan with simple steps to boost trust, reputation, and enquiries.

What You'll Get

By completing the Customer Certainty Score quiz, you’ll see:

  • Your Customer Certainty Score across 7 key trust-building areas
  • A clear breakdown of what's working and what's causing hesitation
  • Simple, actionable tips to turn more visitors into enquiries and referrals
  • No jargon, no obligation, just practical insight
  • Where easy growth is being missed